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January 2005

Arkadi Kuhlmann

If you're an ING Direct customer and need to have your hand held, you might get “fired.” But if you're comfortable banking online and don't need a lot of attention, you'll get some of the best rates available.

With a motto of “Lead America Back to Saving,” ING Direct USA now has 2 million savers (joining 10 million in Canada, Australia, France, Spain, Italy, the United Kingdom, and Germany) who want to keep it simple, banking online or by phone.

ING Direct USA's success has been Wilmington's success, as well. With an important presence on the Christina waterfront in the former Berger Brothers furniture warehouse, as well as on I-95 in the former Chase Building, ING Direct USA has played a significant role in the revitalization of the City.

Arkadi Kuhlmann joined ING Group in June 1996 as President and CEO to start up the ING Direct Initiative in Canada. On December 1, 1999, he was appointed Chairman and CEO of ING Bank, fsb, operating as ING Direct USA, and launched ING Direct at www.ingdirect.com in September 2000.

ING Direct USA is backed by ING, a global financial institution of Dutch origin offering banking, insurance, and asset management to over 60 million private, corporate, and institutional clients in more than 50 countries. ING employs over 112,000 people in 65 countries, including more than 11,000 in the US.

With a US staff of just 1,000 serving its 2 million US customers, ING Direct USA is lean, but definitely not mean. Its contributions to the community include Planet Orange Teachers Resource Center, which gives teachers a resource at orangekids.com/trc to include money management in their teaching, and ING Direct Kids Foundation, established to improve the quality of life of children and adolescents, especially those in foster care. ING Direct USA contributed $1 million to Blitz Build, Habitat for Humanity of New Castle's largest project.

Arkadi Kuhlmann will speak not only about the growth of ING Direct USA, but also, his plans for its future and its place in Delaware and US banking.

Beverley Baxter